Frequently Asked Questions

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How do I track my order?

Log in to your VIP Dashboard and navigate to the "My Orders" tab. If your order has been dispatched, a live tracking link will be prominently displayed.

What is your return policy?

We offer a strict 5-Day Return Policy. Go to your VIP Profile and click "Return Order" on any delivered item to instantly connect with our WhatsApp Concierge for processing.

How does the VIP Tier system work?

Your tier (Silver, Gold, Diamond) is calculated automatically based on your lifetime "Amount Spent" on completed orders. Higher tiers unlock automatic checkout discounts!

Do you offer Cash on Delivery (COD)?

Yes, COD is available for most pin codes. You can select your preferred payment method during the secure checkout process.